
Free on-site PCR tests for stays of 7 nights or more (for guests traveling to any country that requires it) & Free Antigen Tests for stays of 2 nights or more (for guest traveling to or through the USA).

ADVANTAGES OF BOOKING AT SANDOS.COM
Best online price guaranteed and flexible cancellation if there is a change of plans
Free transfer from the airport to the hotel and viceversa (min. stay of 5 nights)
Reach out to us anytime you need because we want to make things easier for you

IMPORTANT INFORMATION ABOUT YOUR STAY
We would like to welcome you to Sandos Caracol, a natural paradise where you will be captivated by the native fauna and flora of the region, impressive outdoor settings, and an environment that hides magic in every corner.
Sandos Caracol Eco Resort
Immerse yourself in nature and ancient Maya history at our truly unique all inclusive resort in Playa del Carmen, Mexico. Here at Sandos Caracol Eco Resort, you can swim in the crystal-clear waters of a ancient jungle cenote, lounge on the beach surrounded by palm trees, or spend an adrenaline-filled day at the full-size water park. When you have the best water park in Mexico, multiple swimming pools, non-stop fun and entertainment, along with a white sand beach what more do you need.












CLEAN STAY & SANITATION PROTOCOLS
The main objective of Sandos Hotels & Resorts is the safety and well-being of our clients. That is why we are exercising every step to ensure that each guest can still enjoy a vacation that they love while also knowing that they are protected. At Sandos, we are taking all necessary precautions, and following all safety guidelines outlined by medical professionals and health institutions.

The Aquafun is also included
Sandos Aqua Park
Our outdoor waterpark is one of main highlights of the resort with 19 slides ranging from adrenalin-pumping kamikaze slides, medium sized body-slides, to slow child friendly ones. Complete with lagoon-style cascades, interactive elements, sun loungers, refreshment bar, and everything you need to make a big splash on vacation.

Wake up to the sounds of the jungle
ROOMS & SUITES
For those looking for a family friendly resort in Playa del Carmen, Sandos Caracol Eco Resort has many excellent room options. Choose between fully furnished spacious villas, and up to 5 different family room options ranging from standard rooms to breath-taking penthouse suites. There is also an adult’s only section which includes an adult’s only pool, restaurant, room service, beach club, private check-in service, and much more. All of the rooms are eco friendly and have been designed to reduce the resorts carbon footprint through the use of solar energy. As a guest you'll enjoy free Wi-Fi, air conditioning, and all the comforts and conveniences you'd expect from a world-class resort.