Free on-site PCR tests for stays of 7 nights or more (for guests traveling to any country that requires it) & Free Antigen Tests for stays of 2 nights or more (for guest traveling to or through the USA).
ADVANTAGES OF BOOKING AT SANDOS.COM
Best online price guaranteed and flexible cancellation if there is a change of plans
Free transfer from the airport to the hotel and viceversa (min. stay of 5 nights)
Reach out to us anytime you need because we want to make things easier for you
IMPORTANT INFORMATION ABOUT YOUR STAY
We would like to welcome you to Sandos Caracol, a natural paradise where you will be captivated by the native fauna and flora of the region, impressive outdoor settings, and an environment that hides magic in every corner.
Sandos Caracol Eco Resort
Immerse yourself in nature and ancient Maya history at our truly unique all inclusive resort in Playa del Carmen, Mexico. Here at Sandos Caracol Eco Resort, you can swim in the crystal-clear waters of a ancient jungle cenote, lounge on the beach surrounded by palm trees, or spend an adrenaline-filled day at the full-size water park. When you have the best water park in Mexico, multiple swimming pools, non-stop fun and entertainment, along with a white sand beach what more do you need.
Reveal the secrets of the jungle! Sandos Caracol features the thrilling All-Nature Experience: our program of daily activities that allow you to live the magic found within our lush ecosystems. At our eco resort, you can snorkel in the clear waters of a natural cenote, swim through a mangrove forest, and witness live Maya shows under the stars in our most stunning outdoor locations.
As the most famous all inclusive eco resorts in Mexico, Sandos Caracol is full of nature and wildlife just waiting to be discovered. You’ll find ancient freshwater sink holes formed by underground rivers, natural jungle lined waterways, and a variety of exotic bird species and mammals roaming around the resort. To truly delve into the magical nature of the Riviera Maya why not take a romantic river boat ride through the meandering river and try and spot our resident spider and howler monkeys.
Here at Sandos Caracol Eco Resort we have lots of different accommodation options to suite your needs. Our charming water park resort in Mexico has 3 separate accommodation sections. Whether you are looking for a spacious family friendly suite, chilled-out adults only accommodation, or a luxurious ocean-view villa with private pool and jacuzzi we have everything you need and more.
We want you to be well-informed about Sandos Caracol, from what is included in your stay and things to do in Playa del Carmen, to what you should pack in your suitcase. Enjoy your vacation at its best!
Sandos Caracol Eco Resort has everything a family needs to an amazing vacation in a tropical paradise.
Awesome last-minute savings and advance booking discounts are just waiting to be scooped up, so go ahead and contact us today to find the best price on an all inclusive Playa del Carmen vacation.
Treat yourself to a massage by a freshwater cenote (sinkhole), or cleanse your spirit with a traditional Maya Temazcal ritual, then relax in an outdoor hydrotherapy bath surrounded by the magical Mayan jungle.
Immerse yourself in the jungles, culture and beaches of Mexico’s Riviera Maya at Sandos Caracol Eco Resort. This lush hideaway offers unbelievable natural scenery for a tropical wedding escape.
Take a tour around this paradise in the middle of the jungle.
Sandos Caracol is eco-certified! We're proud to be a part of the famous Rainforest Alliance, an organization that recognizes business who fulfill eco-friendly practices.
You'll never get bored while experiencing the wonders of the Riviera Maya during your next vacation to the Playa del Carmen area! The All Nature Experience at Sandos Caracol Eco Resort has all-week activities for the entire family so you can easily explore the area’s lush jungles and natural cenotes, at no extra cost and without leaving the hotel.
Wildlife is the best life! At Sandos Caracol, we strive to help the local environment by saying no to animal exploitation and providing a home for dozens of rescue animals.
This travel destination is situated on the Mexican coast of the Caribbean Sea, offering its visitors stunning natural scenery to take their breath away.
Enjoy your breakfast, lunch and dinner on the terrace at our buffet-style restaurants, where you can sample different kinds of cuisine.
Discover and enjoy our wide array of specialty restaurants in Sandos Caracol
From Swim-up to bars to a sports lounge, enjoy a variety of cocktails, sodas or a just nice cup of coffee in our bars.
Treat yourself to a massage by a freshwater cenote (sinkhole), or cleanse your spirit with a traditional Maya Temazcal ritual, then relax in an outdoor hydrotherapy bath surrounded by the magical Mayan jungle in our Spa.
Bring some peace and tranquility to the beginning of your day in the Riviera Maya with our expert instructor who will guide you through a morning yoga session on our riverside deck. Sign up at the Spa Front desk.
Just because you’re on vacation doesn’t mean you have to skip your workouts! At our well-equipped gym, we even have trained instructors to help you develop a personalized workout plan.
Whether you’re wanting the perfect beach pedicure or a beautiful hairstyle for a special event, you can find on-site beauty treatments with everything you need to look your best this vacation
Did you know the best water park (aqua park) in Playa del Carmen is located inside our resort, and that it is exclusively for our guests? For little kids and big kids at heart, our water park has 3 different zones to accommodate guests of all ages.
Sandos Caracol Eco Resort tiene todo lo que una familia necesita para unas increíbles vacaciones en un paraíso tropical.
¡Donde tus hijos quieren estar! Nuestro colorido Kids Club ofrece una atmósfera de diversión, aprendizaje y juegos, todo en un ambiente supervisado. ¡A los pequeños les encantará!
Disfruta de nuestros espectáculos llenos de diversión en el teatro o de una actuación en vivo bajo las estrellas en magníficos lugares naturales dentro de Sandos Caracol Eco Resort.
Aprovecha al máximo tus vacaciones saliendo y visitando las selvas y playas cercanas al hotel. Desde la emblemática Quinta Avenida de Playa del Carmen, hasta las antiguas ciudades mayas; esta región te convertirá en un explorador.
The Select Club is our adults only section and is exclusively for people who are aged 18 and above. The Select Club offers a stylish swimming pool, adults only beach section, jacuzzi area, 24-hour room service, à la carte pool-side restaurant, beach club, exclusive check-in lounge, and more. If you are looking for an adult’s only vacation, then our exclusive Select Club is a good option for you.
Bring the whole family! These new guestrooms and suites let you choose options like bunk beds for the kids, 24-hour room service, or maybe even a plunge pool on your balcony.
The luxurious Royal Elite section sits just a few steps away from the white sands of the palm tree lined beach and offers spectacular views of the Caribbean Sea
CLEAN STAY & SANITATION PROTOCOLS
The main objective of Sandos Hotels & Resorts is the safety and well-being of our clients. That is why we are exercising every step to ensure that each guest can still enjoy a vacation that they love while also knowing that they are protected. At Sandos, we are taking all necessary precautions, and following all safety guidelines outlined by medical professionals and health institutions.
The Aquafun is also included
Sandos Aqua Park
Our outdoor waterpark is one of main highlights of the resort with 19 slides ranging from adrenalin-pumping kamikaze slides, medium sized body-slides, to slow child friendly ones. Complete with lagoon-style cascades, interactive elements, sun loungers, refreshment bar, and everything you need to make a big splash on vacation.
Wake up to the sounds of the jungle
ROOMS & SUITES
For those looking for a family friendly resort in Playa del Carmen, Sandos Caracol Eco Resort has many excellent room options. Choose between fully furnished spacious villas, and up to 5 different family room options ranging from standard rooms to breath-taking penthouse suites. There is also an adult’s only section which includes an adult’s only pool, restaurant, room service, beach club, private check-in service, and much more. All of the rooms are eco friendly and have been designed to reduce the resorts carbon footprint through the use of solar energy. As a guest you'll enjoy free Wi-Fi, air conditioning, and all the comforts and conveniences you'd expect from a world-class resort.
