Sandos Caracol
Live The All Nature Experience
Playa del Carmen

KIDS CLUB

Fun for kids

Open every day 10:00 am to 08:00 pm

Kids staying at Sandos Caracol Eco Resort will discover a world of fun throughout their Riviera Maya vacation! From boogie boarding on the beach to our large water park with slides for little kids, big kids, and adults, this All-Inclusive resort is overflowing with excitement and adventure. Kids can participate in our daily eco-activities with the All-Nature Experience, like taking care of our rescue animals in the Animal Keeper activity or swimming in the clear waters of our cenote.

Here at the resort, we also offer a unique space created just for children – our Kids Club! The Kids Club at Sandos Caracol provides a whole day of supervised activities for ages 4 – 10 years old; your little ones can try Mini Yoga, do some arts and crafts, play video games, learn about local ecosystems, participate in classic children’s games, and so much more.

THE KIDS CLUB FEATURES

Playground area_Kids Club
Playground Area

Child friendly facilities.

Videogames_Kids Club_Sandos Caracol
Videogames

Kids can play with their favourite video game consoles.

Football Tables_Kids Club_Sandos Caracol
Football Tables

A favourite for the small ones.

Special Activities_Kids Club
Special Activities

Full-day kids activity program with our entertainment team.

FREQUENTLY ASKED QUESTIONS

Kids Club Sandos Caracol

Do you have a Kids Club at the hotel?

Yes

Do you accept children of all ages?

Our Kids Club is a space designed especially for little ones, and is available for children from 4 to 10 years old.

My son is younger. Does that mean he cannot enter?

Children 2 and 3 years old can access the facilities only from 10:00 am to 8:00 pm, always with a parent or guardian.

Are there any restrictions on the schedule to register children at the kids club?

Yes, kids can be registered from 10:00 to 11:00 am, while kids are admitted from 10:00 am to 10:00 pm as long as they are already registered.

Are there any admission restrictions at the kids club?

Yes, for your kids' safety, small children with fever, diarrhea, vomit or an infectious disease are not admitted; children with special needs or a disability must be accompanied by a parent or guardian at all times.

My son has some allergies. What should I do?

Parents have the responsibility to inform the Kids Club staff about any child allergies, if they have a disease of any kind, or if they are taking any medication that may alter their behavior.

Can you provide medication to my child when I am not around?

The Kids Club staff is not authorized to provide any medication.

Can my child eat during their stay at the kids club?

No, the Kids Club staff is not authorized to provide any food.

Do children stay inside the Kids Club all the time?

No, there are outdoor activities in the Kids Club program, so we ask the parents or guardians to apply sunscreen before leaving them. The Kids Club staff is not authorized to apply creams or sunscreen.

What happens if a child misbehaves?

In the event that any child exhibits misconduct, violence, or any behavior perceived as a risk to another child or to the Kids Club staff, the hotel interrupts the child's visit to the Kids Club and notifies the parents immediately; the Kids Club also reserves the right to refuse admission.