TERMS & CONDITIONS - SANDOS WEEK

* To validate this promotion, you must book directly through our call center or at sandos.com by October 25, 2026. Travel is available at Sandos Caracol Nature Resort, Sandos Cancun, Sandos Playacar, and Sandos Finisterra from October 12, 2026, through December 20, 2028 (excluding December 21, 2026, to January 16, 2027, and December 21, 2027, to January 12, 2028, as well as holidays and select peak dates).

This promotion is valid for a limited time and applies only to the participating properties mentioned above. Maximum discount applies on select dates and is not combinable with other promotions. This promotion is valid according to the Cancun time zone (GMT-5).

* Receive up to an additional 10% discount by becoming a member of our Sandos4U loyalty program. New and Blue level members receive an additional 5% discount, while Gold level members receive an additional 10% discount. To apply this benefit, you must be registered in the program before completing your reservation.  

* When making your reservation, use promo code RESORT26 and receive a booklet valued at up to $500 USD per reservation.The booklet may only be used during your stay and cannot be exchanged for cash. This promotion is valid exclusively for stays at Sandos Caracol, Sandos Playacar, Sandos Finisterra, and Sandos Cancun.

The Resort Credit includes applicable coupons for various services within the resort, including: $40 USD at Seek & Go Tours (2 coupons worth $20 USD each); $100 USD at Seek & Go Transfers (2 coupons worth $50 USD each); $100 USD at Spa del Mar for select treatments and services (2 coupons worth $50 USD each); $40 USD at Spa del Mar for the hotel's Beauty Salon (2 coupons worth $20 USD each); $70 USD at PhotoPro for professional photography (1 coupon worth $30 USD and 1 coupon worth $40 USD); $40 USD on select Sandos merchandise and services (2 coupons worth $20 USD each); $100 USD at Scuba Libre for water sports and excursions (1 coupon worth $20 USD and 2 coupons worth $40 USD); and 1 coupon worth $10 USD applicable to wines at Sandos restaurants.

Coupons may only be used during your stay. Not applicable to groups. They cannot be combined or accumulated with each other or with other current promotions. All products and services listed in the voucher are subject to availability and subject to change without notice. If you do not use all or part of these coupons during your stay, the unused amount will not be refundable, transferable, or exchangeable for cash, discounts, other services, or any other benefit not expressly indicated in the coupon book. Restrictions apply at some Sandos Mexico hotels, as certain services may not be available.

* The interest-free installment option applies to properties at Sandos Caracol, Sandos Playacar, Sandos Cancun, and Sandos Finisterra, and to participating credit cards issued by select banks in Mexico. The number of months available, minimum purchase amount, and specific terms may vary by bank. This promotion is valid only for direct reservations made through the official channels of Sandos Hotels & Resorts Mexico during the established sales period and cannot be combined with other forms of financing, discounts, or promotions, unless expressly stated in the offer. Terms and conditions apply, and this promotion is not available at all banks.

* The welcome gift can be obtained by redeeming it through the Sandos4U member site, available at members.sandos4u.com or via access from www.sandos.com

To complete the redemption, the guest must register the reservation corresponding to their current stay in the “My Reservations” section of the portal and ensure that the reservation status is “Check-in”. Once this requirement is met, the gift may be redeemed from the “Catalog” tab.

After completing the redemption process, the guest must visit the Concierge team to collect the voucher and finalize the request.

The complementary gift is valid for one time per reservation number. Requests must be made no later than 24 hours before check-out; otherwise, the gift will be subject to availability.

This benefit is free of charge and available to all registered Sandos4U members, including new members, and applies to all membership levels (Blue and Gold). Coins are not required to redeem this gift.

TERMS & CONDITIONS - THE MORE THE MERRIER 

Book directly through our Call Center or at www.sandos.com by October 18, 2026, for travel during the following dates depending on the selected property: at Sandos Cancun from April 4 to October 31, 2027; at Sandos Caracol from April 27 to October 31, 2027; at Sandos Playacar from April 14 to October 31, 2027; and at Sandos Finisterra from April 26 to October 31, 2027. This promotion applies exclusively to a maximum of two (2) teens (ages 13–17) or two (2) adults (ages 18 and older) per room. Teens must share a room with at least two (2) adults paying full rate. Offer valid for a limited time, subject to availability, and applicable only at the mentioned properties. Cannot be combined with other promotions, discounts, or group rates. Sandos Hotels & Resorts reserves the right to modify or cancel this promotion without prior notice.

Additional Sandos4u Discount: Get up to an additional 10% off by enrolling in the Sandos4u loyalty program prior to completing your reservation: New members and Blue tier: additional 5% discount; Gold tier members: additional 10% discount. Benefit valid only for members registered before booking confirmation.

Up to $500 USD Resort Credit: By booking with promo code RESORT26, you will receive a coupon booklet worth up to $500 USD per reservation to use during your stay at: Sandos Caracol, Sandos Playacar,  The Resort Credit includes benefits for tours, transfers, spa, beauty salon, professional photography, water activities, select merchandise, and wine at participating restaurants. Coupons are valid only during the stay and are non-transferable, non-refundable, and cannot be redeemed for cash. Presenting one coupon per transaction is required; combining multiple coupons in a single purchase is not permitted. Not valid for groups or combinable with other promotions. Services and benefits are subject to availability and may vary by property.

TERMS & CONDITIONS - 3rd AND 4th GUEST 50% OFF - SANDOS PLAYACAR

Book directly through our Call Center or at www.sandos.com from August 20 to October 31, 2026, for travel between August 20 and October 31, 2026, at Sandos Playacar. The promotion applies exclusively to a maximum of two (2) teens (ages 13 to 17) or two (2) adults (ages 18 or older) per room. Teens must share the room with at least two (2) full-paying adults. Limited-time offer, subject to availability, and applicable only at the specified property. Cannot be combined with other promotions, discounts, or group rates. Sandos Hotels & Resorts reserves the right to modify or cancel this promotion without prior notice.

Additional Sandos4u Discount: Get up to an additional 10% off by enrolling in the Sandos4u loyalty program prior to completing your reservation: New members and Blue tier: additional 5% discount; Gold tier members: additional 10% discount. Benefit valid only for members registered before booking confirmation.

Up to $500 USD Resort Credit: By booking with promo code RESORT26, you will receive a coupon booklet worth up to $500 USD per reservation to use during your stay at: Sandos Caracol, Sandos Playacar,  The Resort Credit includes benefits for tours, transfers, spa, beauty salon, professional photography, water activities, select merchandise, and wine at participating restaurants. Coupons are valid only during the stay and are non-transferable, non-refundable, and cannot be redeemed for cash. Presenting one coupon per transaction is required; combining multiple coupons in a single purchase is not permitted. Not valid for groups or combinable with other promotions. Services and benefits are subject to availability and may vary by property.

TERMS & CONDITIONS - FREE TRANSFER (ONE WAY) AT SANDOS PLAYACAR

The Free Transfer One-Way offer applies exclusively when booking a minimum stay of four (4) consecutive nights in any room category at Sandos Playacar. Includes one (1) complimentary arrival transfer (1 to 8 passengers) and a special rate of $106 USD for the returning leg. Valid only when using promo code FREETSPLYCR at the time of booking. For the option with a booking period available through October 31, 2026, and a travel period from the date of purchase through October 31, 2026. Valid through the Sandos Hotels & Resorts Call Center and Official Website. To request this service, please email your flight details to [email protected] at least 5 days prior to arrival. Apply only in non-refundable rate. This offer cannot be combined with other promotions, discounts, or group rates. Not valid for transfers previously booked or paid through any channel. Subject to availability and changes without prior notice.

TERMS & CONDITIONS - FREE TRANSFER (ONE WAY) AT SANDOS FINISTERRA

The Free Transfer One-Way offer applies exclusively when booking a minimum stay of four (4) consecutive nights in any room category at Sandos Finisterra. Includes one (1) complimentary arrival transfer (1 to 8 passengers). Valid only when using promo code FREETSFNSTR at the time of booking. For the option with a booking period available through October 31, 2026, and a travel period from the date of purchase through October 31, 2026. Valid through the Sandos Hotels & Resorts Call Center and Official Website. To request this service, please email your flight details to [email protected] at least 5 days prior to arrival. Apply only in non-refundable rate. This offer cannot be combined with other promotions, discounts, or group rates. Not valid for transfers previously booked or paid through any channel. Subject to availability and changes without prior notice.