General

What makes Sandos Finisterra unique? 

At Sandos Finisterra, we are committed to showing our guests the wonders of Mexico while at the same time helping the environment. As a resort, we are in love with providing you with only the best. That's why at Sandos Finisterra we offer you amazing views, fun and adventure, a thrilling activities program, and an incredible culinary experience.

What should I expect on my visit to Sandos Finisterra?

When coming to Sandos Finisterra you should expect a unique hotel full of beautiful views, fun, adventure, and new memories. It is crucial to mention that Sandos Finisterra is located on a mountain, and even with elevators, there are steps around the property.

What is the standard check-in/check-out time?

Check-in time is at 3:00 pm; however, it is possible to use the hotel facilities as early as 6:00 am. If your room is ready before 3:00 pm, you can use it. Check-out time is at 12:00 pm (noon), but you can use the facilities until 7:00 pm.

Can I check-in before arrival?

Yes, you can check-in up to 15 days before arrival through the Sandos App, available on Google Play and Apple Store.

Is late check-out available?

Late check-out is subject to availability, upon prior notice to reception. Additional charges may apply.

How many sections does the resort have?

Four: the Ocean View section, the Deluxe Bay View section, the Finisterra Casitas Suites section, and the Finisterra Suites section.

Do you have room service?

Yes, we have room service 24 hours a day.

What does the all-inclusive plan include?

Food and beverageActivitiesEntertainmentServicesAdditional Services
Unlimited food and beverage
  • Tennis court
  • Baby Club
  • Gym
  • Entertainment shows and daily activities
  • Nightclub
  • Nighttime shows
  • WiFi
  • Concierge
  • Kids Club
  • Lite Teen Club
      Available depending on the
reserved room category

 

What is not included?

The amenities and services that are not included in your all-inclusive package are select wines and liquors, private dinners, spa treatments, beauty salon, phone calls, laundry, babysitters and external tours from agencies located in the hotel, among other additional services.

Where can I see the current deals?

You can see the current special deals here.

How can I see or book a stay?

You can check availability, get quotes, and book online by clicking here. You can also send an email to [email protected], and/or call the following numbers:

  • From North America - Mexico: 01 800 907 52 92
  • From North America - USA: 1 866 336 4083
  • From North America - Canada: 1 866 941 0851
  • From Spain: +34 971 78 33 02
  • From UK & Europe: +44 20 305 137 68
  • From Argentina: 0 800 122 04 06

Is there a spa at Sandos Finisterra?

Of course! At Spa del Mar, you’ll find massage treatments, facials treatment, a beauty salon, a fitness center, a hydrotherapy area, and relaxing packages.

How can I book a treatment or spa service?

You can book it at reception, at the spa facilities, with Concierge, online by sending an email to [email protected] or fill out this form.

Is the gym included with the stay?

Yes, we have a well-equipped gym for adults only, open from 6:00 am to 9:00 pm.