Outglow FAQ


Our Beauty Room is open every day of the week from 9 am to 6 pm. We recommend arriving 15 minutes before your service to register.

What services are recommended to relax and take care of the health of the hands and feet during the holidays? 

We recommend doing our Manicure Deluxe and Pedicure Deluxe services during the holidays, a fabulous fusion of masks, scrubs, and special creams to hydrate, relax and beautify the skin and nails of the hands and feet.

We work with special skin care lines to deliver a memorable sensory experience that will prepare your hands and feet for the holidays.

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Can I take advantage of my vacation to have a makeover?

Of course! In all our OUTGLOW Beauty Rooms, we have authentic Image Consultants who will listen to your ideas, study your needs, and design the best cut or color change for you, so you can take advantage of your holidays and change your look!

They will also teach you how to comb your hair and get the most out of your new image at home, and they will advise you on the best products to care for and keep your hair looking new.

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If I have a wedding or an event, do you have special services at OUTGLOW?

Yes. In our Beauty Rooms, we have the highest trained professionals and the best products to take care of your image, whatever the event you have.

We have tailored services such as Complete Makeup, Airbrush Makeup, Special Hairstyle, Straightening, or Gentleman's Style to take care of your image in your special moment.

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At OUTGLOW, do they have a professional product to take care of my hair on vacation?

Yes, in all our Beauty Salons, we have an exclusive boutique from professional firms, with all the best products for the care, hydration, and protection of your hair and scalp on vacation.

Ask our Image Consultants.

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Access to minors:

At OUTGLOW Beauty Salon, we serve people of all ages; however, minors under 18 must be accompanied by their parents or legal guardians.

What is the cancellation policy for OUTGLOW Beauty Salon services?

Any cancellation must be made at least 24 hours before the scheduled time of the service. You will be given the option to reschedule your service. Otherwise, the total price will be charged.

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What is the "No show" policy?

In case of a no-show for the service, the total price of the service will be charged.

What services are recommended for hair care during the holidays? 

We recommend a Hydrating Hair Treatment service at the beginning of your vacation. This treatment consists of four steps: shampoo, mask, conditioner, and special essential oils that will hydrate and protect the hair from external agents that affect its health on vacation, such as saltpeter from the sea, chlorine from the pool, or the sun. We carry out this treatment with the complete line of "Semi di Lino Diamante" from the prestigious Italian firm Alfaparf Milano.

Before ending the holidays, we recommend the Intense Nutrition Hair Treatment service, which will repair any damage that external agents have caused to the hair during the holidays.

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