Flexible cancellation

Protecting you for the unexpected

We know that current times are complicated and uncertain.

That's why we want to make things easy for you so that you can plan your next long-awaited vacation with complete peace of mind.

Discover our refundable, semi-flexible and non-refundable rates and choose the one that best suits your needs.

Plan safely


If you cancel or modify up to 3 days before the arrival date, the cancellation is free of charge.  If you cancel or modify outside the established period, the hotel will charge 2 nights stay. If you cancel the same day of arrival or if you do not show up at the hotel and do not stay, 100% of the reservation will be charged.

Payment will be made at the time of check-in.

You can also change the dates of your stay as many times as you wish.