Everyone is sure to love the water park with 29 water slides and wet-and-wild fun for kids, teens and grown-ups.

Kids ClubKids Club

The professionally supervised Kids Club offers a wide range of fun activities like a playground, crafts, TV, movies, sports and eco activities for children ages 4-12.


Take in the tropical surroundings of the Riviera Maya at Sandos Caracol Eco Resort with a trek through the jungle, a romantic river ride or a swim in a natural cenote.

FAMILY SECTION Accommodation

Four distinct Resort Zones provide you with a custom Riveria Maya all inclusive vacation experience.

Standard Family Section

Experience a fun-filled vacation with family or friends in our relaxing Standard rooms, situated in villa-style buildings along the resort’s winding pathways. Each of these rooms features a private balcony or terrace and plenty of space to complete your Sandos all inclusive experience here in Playa del Carmen. 

Deluxe with Jacuzzi Family Section

You’ll love the added perks of our Deluxe rooms! In addition to the spaciousness and charm that come in every guestroom, you can also relax in the comfortable living area and enjoy an evening in the in-room Jacuzzi tub – the perfect way to rest at our Playa del Carmen eco resort. 

Junior Suite with Jacuzzi Family Section

Picture yourself soaking in a Jacuzzi tub on your balcony while overlooking views of the gardens, pool or jungle in beautiful Playa del Carmen, Mexico. Each of our spacious Junior Suites also comes complete with an integrated living area and a sofa bed to add comfort to your upcoming all inclusive vacation in paradise.

Family Section
Family Sectionfeatures
  • Aquapark
  • Shopping Area
  • Balcony or Terrace
  • Safety Deposit Box
  • Water Sport Center
  • Fitness Center 18+
  • Kids Club (4-12 years)
  • Fully Stocked Minibar
  • Chill Out Pool
  • Main Pool
  • Tennis Courts
  • Iron and Ironing Board
  • A la Carte Restaurant
  • Buffet Restaurant
  • Hair Dryer
  • Snacks & Bars
  • Spa Sandos 18+
  • Theatre