Sandos Hotels
QUALITY POLICY
To apply high quality standards, in order to reach the satisfaction of our most demanding guests, as well as to exceed their expectations.
Quality Standards in Sandos Group
The priorities or criteria that consistently help to accomplish the service mission.
The quality standards in Sandos Group are the following:
1. Security and Hygiene
Providing welfare to our guests and workers with:
•Proper food handling.
•Cleanliness and Hygiene.
•Safe actions and conditions.
•Precaution.
2. Kindness and Service
We reach the respect and satisfaction from our guests and workers with.
•Solving problems through a suitable manner.
•Courtesy.
•Hospitality.
•Detailed service.
•Treating each person as an individual.
3. Image
We reach an impeccable experience to our guests, by:
•Maintaining an excellent product.
•Taking care of the environment.
•Maintaining the common areas clean and impeccable.
•Designing areas by themes.
•Taking care of the details.
4. Efficiency
We maintain an excellent operation within all our areas, with:
•Synergy.
•Proper operations and procedures.
•Quick service.
•Productivity.
Destinations and Hotels
- CANCUN - MEXICO
- RIVIERA MAYA - MEXICO
- CANARY ISLANDS - SPAIN
- COSTA BLANCA - SPAIN
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News
17/03/2012
Sandos Hotels & Resorts has created a new green line of hotels, consisting of Sandos San Blas in Tenerife (Canary Islands) and Sandos Caracol in Riviera Maya (Mexico). Both have something in common that make them very different to any other accommodation: the natural areas that they protect and show to the travelers.
03/03/2012
Sandos San Blas Nature Resort & Golf offers the coming weeks a full entertainment program. For the time of Easter special workshops and games have been prepared for entertain children.
