Sandos Hotels
QUALITY POLICY
To apply high quality standards, in order to reach the satisfaction of our most demanding guests, as well as to exceed their expectations.
Quality Standards in Sandos Group
The priorities or criteria that consistently help to accomplish the service mission.
The quality standards in Sandos Group are the following:
1. Security and Hygiene
Providing welfare to our guests and workers with:
•Proper food handling.
•Cleanliness and Hygiene.
•Safe actions and conditions.
•Precaution.
2. Kindness and Service
We reach the respect and satisfaction from our guests and workers with.
•Solving problems through a suitable manner.
•Courtesy.
•Hospitality.
•Detailed service.
•Treating each person as an individual.
3. Image
We reach an impeccable experience to our guests, by:
•Maintaining an excellent product.
•Taking care of the environment.
•Maintaining the common areas clean and impeccable.
•Designing areas by themes.
•Taking care of the details.
4. Efficiency
We maintain an excellent operation within all our areas, with:
•Synergy.
•Proper operations and procedures.
•Quick service.
•Productivity.
Destinations and Hotels
- CANCUN - MEXICO
- RIVIERA MAYA - MEXICO
- CANARY ISLANDS - SPAIN
- COSTA BLANCA - SPAIN
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For more information please contact: sandos4u@sandos.com
News
18/00/2012
Sandos Hotels & Resorts arrives to the Madrid International Tourism Fair (FITUR) 2012 presenting its latest products: Xcalacoco Experience, a journey through time and nature in Cancun and Sandos Monaco Hotel & Spa Adults Only, the more sophisticated way of living your holidays in Benidorm.
07/00/2012
Sandos celebrate the first Raffle at the Sandos 5th avenue Store.
